Library News – January 2021

All libraries in Suffolk will be closed until further notice. The mobile library, home library and reservation services will also be suspended until further notice.

All loans and charges will be suspended until 1 March 2021. At the moment there is no planned date for libraries to reopen but any updates will be shared on their website and via social media. The decision to close libraries has been approved by Suffolk County Council.

The only exception to the closure is Stradbroke Library as it hosts a post office which is classed as an essential service and will stay open.

Items can still be returned to Woodbridge Library via the book drop box. You can also email the library at woodbridge.library@suffolklibraries.co.uk as a member of staff will be monitoring the email inbox remotely.

You can still download and stream free eBooks, eAudio, magazines, newspapers, films, documentaries and music. Suffolk Libraries is also running events online to enjoy from home at https://www.suffolklibraries.co.uk/whats-on and via Suffolk Libraries YouTube channel.

Customer service for Suffolk Libraries is available Mon-Fri 9-5pm, closed bank holidays. Leave a message out of these hours.

01473 351249

help@suffolklibraries.co.uk

Up to date information can be seen at https://www.suffolklibraries.co.uk/

Woodbridge Library

All Suffolk Libraries will be closed on Friday 1st January 2021.  

Woodbridge Library is open from 10am-5pm Tuesday to Saturday and 10am-1pm on Sunday for essential computer usage, reservation collections, Select & Collect and return of items. (Woodbridge Library has a book drop facility so you can drop items off without having to come in.) Please contact the library to book an appointment to use the computers.

We also have a wide range of withdrawn and donated stock for sale.

It is hoped that we will be open from browsing in January but for up to date information about opening hours, services available, etc for Woodbridge Library please:

Telephone: 01394 330855

Email: woodbridge.library@suffolklibraries.co.uk

Facebook: https://www.facebook.com/woodbridgelibrarysuffolk/

Twitter: https://twitter.com/woodbridgelib

Instagram: https://www.instagram.com/woodbridgelibsuff/

You can still download and stream free eBooks, eAudio, magazines, newspapers, films, documentaries and music. Suffolk Libraries is also running events online to enjoy from home at https://www.suffolklibraries.co.uk/whats-on and via Suffolk Libraries YouTube channel.

Customer service for Suffolk Libraries is available Mon-Fri 9-5pm, closed bank holidays. Leave a message out of these hours.

Up to date information can be seen at https://www.suffolklibraries.co.uk/

 

Woodbridge Library Services during November Lockdown

Government legislation states that libraries can continue to provide essential services during the November lockdown. This means that from Tuesday 10th November Woodbridge Library will be open from 10am-5pm Tuesdays to Saturdays for provision of the following services:

  • PC booking for Universal Credit and other benefit usage (booking required)
  • Normal reservation and collection service
  • Select and collect service
  • Return of titles (Woodbridge Library has a book drop facility so you can drop items off without having to come in.)

You will not be able to browse in any library in Suffolk. The mobile library and home library services will be suspended.

All fines will be suspended and loan dates extended until 16 December.

No cash payments in libraries, card payments only. You can pay outstanding charges and fines online.

Suffolk Libraries has the following safety procedures in place:

  • Staff and customers are required to wear a face covering and hand sanitisers are available for everyone.
  • It is mandatory for Suffolk Libraries to collect information from customers for the test and trace process.

However, we would ask that anyone with any COVID-19 symptoms refrain from visiting until they’re feeling better in the interests of customers and staff.

You can still download and stream free eBooks, eAudio, magazines, newspapers, films, documentaries and music. Suffolk Libraries is also running events online to enjoy from home at https://www.suffolklibraries.co.uk/whats-on and via Suffolk Libraries YouTube channel.

Customer service for Suffolk Libraries is available Mon-Fri 9-5pm, closed bank holidays. Leave a message out of these hours.

Up to date information can be seen at https://www.suffolklibraries.co.uk/

 

Woodbridge Library – Christmas opening times

All Suffolk Libraries will be closed on Friday 25th  December 2020, Saturday 26th December 2020, Sunday 27th December 2020, Monday 28th December 2020 and Friday 1st January 2021.  

For up to date information about opening hours, services available, etc for Woodbridge Library please:

Telephone: 01394 330855

Email: woodbridge.library@suffolklibraries.co.uk

Facebook: https://www.facebook.com/woodbridgelibrarysuffolk/

Twitter: https://twitter.com/woodbridgelib

Instagram: https://www.instagram.com/woodbridgelibsuff/

You can still download and stream free eBooks, eAudio, magazines, newspapers, films, documentaries and music. Suffolk Libraries is also running events online to enjoy from home at https://www.suffolklibraries.co.uk/whats-on and via Suffolk Libraries YouTube channel.

Customer service for Suffolk Libraries is available Mon-Fri 9-5pm, closed bank holidays. Leave a message out of these hours.

Up to date information can be seen at https://www.suffolklibraries.co.uk/

Woodbridge Library – open for browsing

Woodbridge Library is open for browsing Tuesday 0930-1700, Wednesday-Saturday 0900-1700, Sunday 1000-1300 but closed on Monday. There is a one-way system in place which must be followed. Out-of-hours book return available. Please come and visit us – we miss you!

Please phone the library on 01394 330855, email woodbridge.library@suffolklibraries.co.uk or go to the library’s web page at https://www.suffolklibraries.co.uk/visit/locations-and-times/woodbridge-library/ for current information.

Reintroduction of overdue charges

  • Suffolk Libraries has reintroduced charges for overdue items. This will only apply to items borrowed on or after Monday 5 October which are due back on 2 November onwards.
  • Library loan periods will remain at four weeks.
  • Charges for DVDs have also been reintroduced.

Most libraries have a book drop facility so you can drop items off without having to come in. You can also renew your books online.

Libraries are offering access to computers for tasks such as Universal Credit applications and job seeking. Photocopying and printing are also available. Customers will have to contact their library directly to make an appointment to use a computer and there will be cashless payment options for paying for printing and photocopying/scanning.

Suffolk Libraries aims to reintroduce normal library opening hours when and where possible over the coming months with the aim to get libraries back to their pre-lockdown opening hours by the end of the calendar year. As with all these plans, everything is subject to changes in government advice and local COVID-19 infection rates.

Suffolk Libraries has the following safety procedures in place:

  • Staff and customers are required to wear a face covering and hand sanitisers are available for everyone.
  • Limited numbers of customers are allowed in each library and everyone is asked to respect social distancing and one-way systems.
  • It is now mandatory for Suffolk Libraries to collect information from customers for the test and trace

However, we would ask that anyone with any COVID-19 symptoms refrain from visiting until they’re feeling better in the interests of customers and staff.

You can still download and stream free eBooks, eAudio, magazines, newspapers, films, documentaries and music. Suffolk Libraries is also running events online to enjoy from home at https://www.suffolklibraries.co.uk/whats-on and via Suffolk Libraries YouTube channel.

Customer service for Suffolk Libraries is available Mon-Fri 9-5pm, closed bank holidays. Leave a message out of these hours.

Up to date information can be seen at https://www.suffolklibraries.co.uk/